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Customer Reviews
DIETRICH'S FLOWER SHOP
Local Durand, MI florist
Average Customer Rating: 4.7 of 5 stars. (127 reviews)
Date: Feb 15, 2024
Name: Dave R

State/Province:MI

Another great experience! Flowers were great- thanks for all you do for the community!
Date: May 22, 2023
Name: Deborra W

State/Province:CO

The flowers were beautiful, they delivered the flowers promptly, and the website was very easy to place an order. I would absolutely use them again.
Date: Mar 30, 2023
Name: JACOB M

State/Province:MI

I have used this shop for the last 25 years when I need flowers. They are always beautiful and fresh. I cannot recommend Dietrichs enough!
Leslie's Reply:
Date: Mar 30, 2023, 8:01 am

Thank you Jacob, I'm sorry for your loss. I appreciate you taking the time to leave a review.
Date: Mar 09, 2023
Name: Erin C

State/Province:MI

I had a small budget to work with, but Leslie made the arrangements so beautiful. The seniors loved them, and all the moms did too! Thank you again.
Leslie's Reply:
Date: Mar 09, 2023, 2:21 pm

Thank you so much Erin! It is a special time when Seniors are graduating, not only from school, but all the activities that they love! It was my pleasure.
Date: Feb 27, 2023
Name: Brian C

State/Province:MI

Super easy to navigate the web page and the arrangements were wonderful
Leslie 's Reply:
Date: Feb 27, 2023, 8:24 am

Thank you Brian, we love what we do!
Date: Feb 19, 2023
Name: Joyce A

State/Province:MI

Beautiful
Leslie Dietrich's Reply:
Date: Feb 20, 2023, 7:52 am

Thank you!
Date: Jun 06, 2022
Name: Patricia G

State/Province:CA

I was very happy. The flowers were ready when promised
Date: Apr 28, 2022
Name: Laurie M

State/Province:NC

I wish there was a way to order by dollar amount and choose flowers rather than just by pre-arranged choices. My order was beautiful! I can always count on you to do something beautiful!
Leslie Dietrich's Reply:
Date: Apr 28, 2022, 8:20 am

Hi Laurie, thank you for taking the time to submit a review. I believe if you select "Designers Choice" then under special instructions you can leave a description of what you have in mind. Colors, flowers, ect. If we have questions we can always contact you!
Date: Mar 25, 2022
Name: Holly B

State/Province:MI

I was very disappointed to see the arrangement I bought was not even close to the arrangement that got delivered. The flowers I ordered were white and pale pinks…. And a all yellow floral arrangement is what they got. Upsetting when you spend that much on flowers and they aren’t even close to what they should’ve been.
Leslie Dietrich's Reply:
Date: Mar 25, 2022, 8:55 am

My apologies Holly. I should have contacted you to explain that we had gorgeous yellow lilies in the store, but wouldn't have pink for 5 days after the requested delivery date. The white roses, green fujis, container, leaves, shape and size were all identical to the item requested, only the two stems of lilies were substituted. We also delivered the design during a snow storm. Funerals are a priority. Again, I apologize for not contacting you concerning the substitution.
Date: Mar 10, 2022
Name: Teresa A

State/Province:MI

Beautiful flowers! Thank you so much!
Leslie Dietrich's Reply:
Date: Mar 10, 2022, 8:26 am

Thank you! In the spring months we like to do a colorful variety of flowers for birthdays!
Date: Feb 24, 2022
Name: Becky M

State/Province:MI

Beautiful arrangement of fresh flowers. Easy to keep them fresh by just watering them everyday. I'm always happy with your flowers. Thank you
Leslie Dietrich's Reply:
Date: Feb 24, 2022, 9:07 am

Thank you Becky. It was nice to see you and add flowers to your special day!
Date: Feb 15, 2022
Name: Gregory T

State/Province:MI

Excellent service. My Wife loved he flowers.
Leslie Dietrich's Reply:
Date: Feb 15, 2022, 7:44 am

Thank you for the kind words! I'm glad she loved them.
Date: Jan 04, 2022
Name: Lynette S

State/Province:MI

Beautiful bouquet, as always! Delivery was early so the flowers could be enjoyed all day. Thank You again from the Smakal family.
Leslie Dietrich's Reply:
Date: Jan 04, 2022, 9:58 am

Thank you! I always enjoy delivering to your home.
Date: Dec 23, 2021
Name: RAJIVA T

State/Province:MI

Always receive a beautiful and long lasting arrangement!. Best florist in the area!
Leslie Dietrich's Reply:
Date: Dec 23, 2021, 8:39 am

Thank you so much for your support. We love what we do!
Date: May 24, 2021
Name: Michelle O

State/Province:SD

The flower arrangement was beautiful. My mom loved it! Thank you.
Leslie Dietrich's Reply:
Date: May 25, 2021, 9:32 am

Thank you so much for the kind words!
Date: May 22, 2021
Name: Christopher R

State/Province:MI

Flowers were amazing
Leslie Dietrich's Reply:
Date: May 22, 2021, 10:25 am

Thank you Chris, I'm so glad that you came in!
Date: May 10, 2021
Name: Debbie W

State/Province:MI

Received a beautiful arrangement ordered by my son in Georgia! Very lovely! Thanks Dietrich's! Always beautiful work!
Leslie Dietrich's Reply:
Date: May 10, 2021, 8:53 am

Thank you, Deb! I truly enjoy designing with you in mind.
Date: Feb 23, 2021
Name: Becky M

State/Province:MI

The flowers are beautiful and the colors so vivid. They are holding up perfectly. Thank you for selecting such a lovely basket arrangement for me.
Leslie 's Reply:
Date: Feb 23, 2021, 8:29 am

Thank you so much for taking the time to write a review. We pride ourselves in a long lasting product!
Date: Jan 17, 2021
Name: Larry Louann G

State/Province:MI

We appreciate the time Leslie spent talking with us about our flower order. She listened and delivered the most beautiful flowers for our sweet friend and her family. Kind and professional. Thank you.
Leslie Dietrich's Reply:
Date: Jan 19, 2021, 8:56 am

Thank you! It was a pleasure to speak with you.
Date: Jan 08, 2021
Name: William B

State/Province:MI

Flowers were beautiful as always..
Leslie Dietrich's Reply:
Date: Jan 09, 2021, 8:08 am

I'm so sorry for your loss.
Date: Jan 08, 2021
Name: Alan K

State/Province:MI

Was exactly what I ordered and arrived at designated time. Thank you
Date: Jan 06, 2021
Name: Susan W

State/Province:MI

Delivery took place as requested. Personally, did not care for the Designer Choice. A ring of green with candles. A pointettia wasn’t available which would have been much better than a ring of green.... may be all you had though. Mother in law said she liked it though but may not want to hurt my feelings.
Leslie Dietrich's Reply:
Date: Jan 09, 2021, 8:17 am

Thank you for the review, Susan. We do exhaust our product lines, especially by December 23. When I spoke with you on the phone to clarify the street name, we also talked about some additions that would be included in the order. Many clients want a centerpiece for the table at Christmas, just let us know what you prefer.
Date: Jan 04, 2021
Name: diane and alyssa S

State/Province:MA

fantastic!
Date: Dec 28, 2020
Name: Ellen O

State/Province:MI

Always happy with orders over the years.
Leslie Dietrich's Reply:
Date: Dec 28, 2020, 9:25 am

Thanks!
Date: Dec 28, 2020
Name: Kathleen H

State/Province:MI

Placed the order online; it was very easy and the plant delivered was beautiful
Leslie Dietrich's Reply:
Date: Dec 30, 2020, 12:27 pm

Thank you!
Date: Dec 06, 2020
Name: Peter and Robin M

State/Province:MI

What a beautiful surprise. Loved it!
Leslie Dietrich's Reply:
Date: Dec 07, 2020, 8:49 am

Thank you!
Date: Dec 04, 2020
Name: Joshua S

State/Province:AZ

I live in AZ and needed flowers for my my mothers birthday. She lives in a rural area near Byron, MI. Dietrich's flower shop made it very easy to place my order, they have very prompt delivery and my mother was wonderfully surprised with a beautiful fall arrangement. Thank you so much!
Leslie Dietrich's Reply:
Date: Dec 04, 2020, 9:32 am

Thank you for your kind words, Joshua. I'm so glad we could help her celebrate a birthday!
Date: Nov 21, 2020
Name: Nanci H

State/Province:MI

I love this florist.
Leslie Dietrich's Reply:
Date: Nov 21, 2020, 8:13 am

Thank you Nanci, I love to deliver to your house!
Date: Nov 19, 2020
Name: Linda L

State/Province:MI

Received two bouquets and both were stunning! So fresh and excellent presentation! The birch flower pot on one was so creative!
Date: Oct 26, 2020
Name: Rachel M

State/Province:MI

Dietrich's is a wonderful place and the owner is wonderful. She does a fantastic job on everything my family and I have ever ordered. Beautiful everytime. Never have had issues all the years been going through her (25+yrs). Thank you Dietrich's for being an honest and wonderful. My family and I appreciate you always
Leslie Dietrich's Reply:
Date: Oct 27, 2020, 8:57 am

Thank you Rachel! It is always a pleasure to design for your family.
Date: Oct 19, 2020
Name: Shay V

State/Province:MI

Delivery was a huge help and the flowers were gorgeous
Date: Jul 24, 2020
Name: Jeanine B

State/Province:MI

The flowers were beautiful.
Date: Jun 30, 2020
Name: Stephanie M

State/Province:MI

once I found plants I just needed to decide which one to send, pretty good selection
Leslie Dietrich's Reply:
Date: Jul 01, 2020, 8:19 am

Thank you Stephanie!
Date: Jun 27, 2020
Name: Joyce M

State/Province:NY

Thank you, Leslie, for going above and beyond! A beautiful, special arrangement with a personal touch! Definitely 5-star service!
Leslie Dietrich's Reply:
Date: Jun 29, 2020, 10:47 am

Thank you so much, Joyce. It was a pleasure to surprise her and make a special delivery to "ring the bell."
Date: Jun 05, 2020
Name: Stephanie M

State/Province:MI

it was quick easy and great to send
Date: May 23, 2020
Name: Jeffrey H

State/Province:NY

Outstanding same-day service and beautiful quality, all on the day before Mother’s Day!
Date: May 18, 2020
Name: LInda S

State/Province:MI

Thank you Leslie for my beautiful surprise delivery. They are stunning. I am very lucky to have your business nearby.
Date: May 12, 2020
Name: Diana K

State/Province:MI

Loved my flowers
Date: May 12, 2020
Name: Julie V

State/Province:MI

Beautiful arrangement! Website was easy to follow and delivery was right on time!
Date: May 11, 2020
Name: Robbinn J

State/Province:FL

I just want to Thank you for your outstanding sevice. You want above and beyond to get my flowers delivered to my mother on Saturday before Mother's day. The flowers were BEAUTIFUL and you made a very old woman very happy. Thank you again. you ROCK!!. Robbinn from Florida
Leslie Dietrich's Reply:
Date: May 11, 2020, 10:04 am

Thank you so much, Robbinn! We honor our Mom's and I truly want to see each mother receive a beautiful bouquet in a timely manner.
Date: May 11, 2020
Name: LeeAnn A

State/Province:MI

Excellent service and beautiful arrangement. My daughter in-law loves it! Thank you
Leslie Dietrich's Reply:
Date: May 11, 2020, 10:58 am

All things are possible with a phone number! I was happy to deliver to her.
Date: Apr 14, 2020
Name: Nanci H

State/Province:MI

Beautiful flowers! Great service!!
Date: Feb 17, 2020
Name: Sabrina B

State/Province:MO

They went above and beyond to deliver flowers in under an hour on Valentines day when I called and told them my deliver address during the online order had gotten screwed up. They didn't hesitate to help me out and make the day of someone very special to me.
Leslie Dietrich's Reply:
Date: Feb 17, 2020, 2:39 pm

Thank you Sabrina, It was nice to visit with the recipient when we delivered the vase.
Date: Jan 21, 2020
Name: Mary R

State/Province:MI

Dietrichs made the most amazing arrangement for my birthday. I am not a traditional gal and when my sister called and asked for something out of "Who-ville" they nailed it! Sparkles, twisty things, flowers, air plants..totally AMAZING! I wish I could give higher than 5 stars! Thank you so much!
Leslie Dietrich's Reply:
Date: Jan 22, 2020, 8:46 am

Thank you, Mary! I have to say I kept giggling as this was being designed. I am glad you liked it.
Date: Dec 13, 2019
Name: Benjamin w

State/Province:FL

Flowers were beautiful and my grandmother loved them for her birthday.
Leslie Dietrich's Reply:
Date: Dec 13, 2019, 8:18 am

Thank you so much, Ben. We love delivering to her!
Date: Nov 21, 2019
Name: Nanci H

State/Province:MI

Beautiful arrangement.
Leslie's Reply:
Date: Nov 21, 2019, 1:51 pm

Thank you so much, Nanci. It is always a pleasure to deliver at the lake.
Date: Oct 22, 2019
Name: Chandra D

State/Province:MI

Fast,friendly service and a great value! You never go wrong when using Dietrich’s! Been using them for years and plan to continue! They’re Always consistent! I’m Always satisfied!
Leslie Dietrich's Reply:
Date: Oct 23, 2019, 11:17 am

Thank you so much for your kind words. We enjoy delivering to Raquel and in the fall it is a very enjoyable destination!
Date: Sep 08, 2019
Name: Kaylee H

State/Province:MI

Very easy and convenient to order online. Flowers are beautiful and carefully chosen. Delivery was easy as well. Over all great job.
Leslie Dietrich's Reply:
Date: Sep 09, 2019, 2:19 pm

It was a pleasure to deliver to her, she was so excited to receive the flowers, bear, and candy!
Date: Sep 02, 2019
Name: Janice M

State/Province:MI

Very satisfied with the service received
Date: Jun 19, 2019
Name: Robert O

State/Province:MI

Excellent Service. Delivered on time and with care. Flowers were beautiful, wife loved the arrangement which was exactly as advertised. Flowers lasted and looked nice for a good deal of time. Definitely intend to use Dietrich's again in the future.
Leslie Dietrich's Reply:
Date: Jun 19, 2019, 8:15 am

Thank you Robert! Our mission is to provide quality product and create happy clients.
Date: Jun 09, 2019
Name: Teddi O

State/Province:MI

Per husband.. they looked like exactly what he ordered. They are beautiful.
Leslie Dietrich's Reply:
Date: Jun 10, 2019, 1:50 pm

Thank you! We strive to fill the orders as shown or contact the customer if there is a revision.
Date: May 15, 2019
Name: Jane S

State/Province:MI

The flowers were beautiful
Date: Mar 16, 2019
Name: Joan J

State/Province:MI

Beautiful with long lasting effect! Thank you!!!
Leslie Dietrich's Reply:
Date: Mar 18, 2019, 8:20 am

Thank you so much, Joan. One of our missions is to have a good value in flowers through freshness which results in a long lasting bouquet.
Date: Feb 14, 2019
Name: Rebecca B

State/Province:MI

I ordered a plant for a funeral and I actually got a phone call letting me know they had already sent over 3 of that plant and ask me if I’d like to send a different plant? You rarely get this kind of service anymore! It made my day! Thank you!
Leslie Dietrich's Reply:
Date: Feb 27, 2019, 10:56 am

Thank you so much! We try to send unique and memorable items for each service.
Date: Jan 28, 2019
Name: Robin D

State/Province:MI

very pretty arrangement
Date: Jan 03, 2019
Name: JUDY M

State/Province:NC

Top notch customer service!!! Thank you
Leslie Dietrich's Reply:
Date: Jan 03, 2019, 8:58 am

Thank you so much!
Date: Dec 12, 2018
Name: Dave M

State/Province:KY

Fantastic work, especially considering I ordered spring flowers in December with short notice. Thank you!
Date: Dec 05, 2018
Name: staci w

State/Province:MI

I can always trust Dietrichs to send the best arrangements for the money! I have never been let down :)
Date: Nov 21, 2018
Name: Kimberly C

State/Province:MI

Thank you so much for making the most beautiful arrangement for my mom's grave, I'm over the top pleased. Love this flower shop.
Leslie Dietrich's Reply:
Date: Nov 23, 2018, 8:25 am

Thank you so much!
Date: Nov 17, 2018
Name: Kerry L

State/Province:MI

Very happy with flowers!
Leslie Dietrich's Reply:
Date: Nov 17, 2018, 8:03 am

Thank you, it is always a pleasure to deliver to them!
Date: Nov 15, 2018
Name: Brian C

State/Province:OK

Easy ordering and deliveries were on time.
Date: Aug 03, 2018
Name: Gerry H

State/Province:MI

I love this little shop! Great service and a fantastic selection:)
Date: May 19, 2018
Name: William H

State/Province:MI

Awesome service. I’ve used them repeatedly
Date: May 01, 2018
Name: Burghardt E

State/Province:MI

Beautiful Flowers, Prompt Delivery and Great Prices.
Leslie's Reply:
Date: May 01, 2018, 8:12 am

Thank you for being flexible as we didn't have the flowers for the design you requested. It is nice to be able to discuss alternatives in a phone conversation. Thank you again.
Date: Mar 25, 2018
Name: Monica A

State/Province:MI

Thank you for the beautiful flowers! They were perfect!
Date: Mar 08, 2018
Name: Barbara P

State/Province:MI

I might be naïve, however, I thought the plant would be somewhat larger. The arrangement was nice though.
Date: Feb 02, 2018
Name: Dana R

State/Province:MI

Beautiful flowers..my parents loved them!
Date: Jan 22, 2018
Name: Pat Gene Roussin R

State/Province:MI

My parents loved the flowers!..
Date: Dec 08, 2017
Name: Teresa M

State/Province:MI

My 89 yr. old mother just received her birthday/Christmas flowers this morning and loved them so much that when she called to thank me and tell me how beautiful they were, there were happy tears shared! Thank you so much for making such beautiful arrangements! Have a very blessed Christmas!
Date: Oct 25, 2017
Name: Sheila H

State/Province:MI

Great Service & excelent Delivery Time!! My Daughter LOVED IT!! TY so Much!!
Date: Jul 13, 2017
Name: Thomas V

State/Province:MI

Thank you for the assistance in providing flowers for a funeral for a friend. The flowers were delivered in a timely manner and notification was provided to me of the delivery. Thanks again.
Date: Jun 29, 2017
Name: Kimberly B

State/Province:MI

The planter that I sent to a funeral was beautiful, fresh and delivered when requested. I did make a special request for the cut flowers, that were included, to be all white and that didn't happen. For that reason I gave a 4 rating.
Date: May 24, 2017
Name: Lloyd L

State/Province:IL

Great service, delivered as requested and Mother loved the presentation.
Leslie Dietrich's Reply:
Date: Jun 02, 2017, 12:54 pm

Thank you for the review. We always enjoy delivering to her.
Date: May 16, 2017
Name: Dane P

State/Province:FL

I have been using this group for many years now for my family from Florida. They always deliver the highest quality arrangement every time I place an order. I think it speaks volumes when I can trust a high quality product from 1,300 miles away.
Date: May 15, 2017
Name: Tamara K

State/Province:FL

The flowers were delivered on time and were just like the picture! Great service and I will definitely use you again!!!!
Leslie Dietrich's Reply:
Date: May 16, 2017, 8:34 am

Thank you for your order Tamara!
Date: Apr 14, 2017
Name: Colette T

State/Province:NB

thank you, your service was fast, surprisingly fast. You know, from having to shop on line, view pictures to purchase something, you guys sure made it, right...I've seen a picture of what I bought, after it was delivered, perfect and very thankful for your business!
Leslie Dietrich's Reply:
Date: Apr 14, 2017, 8:25 am

Thank you for your kind words. We are a small close community and it is our pleasure to deliver expressions of love to others.
Date: Apr 01, 2017
Name: Constance G

State/Province:MI

Beautiful as always!
Date: Mar 27, 2017
Name: Val S

State/Province:MI

good service and the photo we received of the plant looked nice.
Date: Mar 19, 2017
Name: Connie G

State/Province:MI

Absolutely perfect every single time!
Date: Feb 25, 2017
Name: Becky M

State/Province:MI

My bouquet of flowers that were delivered on Wed. Feb.22 was stunning. I am enjoying it and it's still looking very fresh. I simply give it some water every morning and is staying fresh and beautiful. Thank you
Date: Dec 06, 2016
Name: Lisa D

State/Province:MI

Great experience, beautiful arrangement.
Date: Oct 26, 2016
Name: Kathleen R

State/Province:MI

The planter was delivered on the day requested. Although I didn't see it myself, the recipient was very pleased.
Date: Oct 13, 2016
Name: Brenda P

State/Province:MI

Great experience. Would definitely order flowers here again. I even had to change order last minute and they fulfilled order with no questions asked.
Date: Feb 27, 2016
Name: Mark B

State/Province:MI

Thank you very much! Beautiful.
Date: Feb 13, 2016
Name: Mark B

State/Province:MI

Beautiful on time delivery!!! Made her day!
Date: Dec 19, 2015
Name: Isiah Y

State/Province:MI

Flowers arrived two days earlier than they were supposed to, but the arrangement was beautiful.
Date: Sep 19, 2015
Name: Susan D

State/Province:MI

The flowers were beautiful. Thank you!
Date: Aug 28, 2015
Name: Susan W

State/Province:MI

The arrangement was beautiful.
Date: May 22, 2015
Name: Lloyd J

State/Province:IL

Well, the desired effect was achieved and delivered on time! I thought the flowers where smaller than pictured in reality. I would recommend adding something to establish scale in the photos for reference. I believe in the local florist and love that you have a website!
Date: May 11, 2015
Name: Wanda L

State/Province:MI

It was an adorable little arrangement. Thank you for the chocolates too. I will water it often.
Date: May 11, 2015
Name: linda o

State/Province:MI

The service was great and the plant was beautiful.
Date: Apr 15, 2015
Name: DIANE A

State/Province:FL

Very professional. Everything was compelte as promised. Thank you!
Date: Feb 18, 2015
Name: Kathy M

State/Province:MI

the floral arrangment was beautiful, flowers were healthy and vibrant and they still look lovely almost a week later. Thanks!
Date: Dec 21, 2014
Name: Linda C

State/Province:KY

Your flower shop does a fantastic job
Date: Nov 03, 2014
Name: Carol M

State/Province:FL

The recipient said the arrangement was beautiful. Was delivered a day later than ordered but the florist called and let me know and was very courteous and apologetic about the mistake. Fortunately was not a disaster for me because I had planned for it to originally be delivered the day before the birthday.
Date: Nov 05, 2013
Name: Nancy L

State/Province:MI

I was very pleased with the size of the plant, the flowers and what it was in. Thank you!
Date: Aug 28, 2013
Name: Kirt d

State/Province:MI

Thank you so much for taking care of my request while I am deployed. The order was perfect! My wife loved the flower arrangement. Much appreciated!
Date: Jul 07, 2013
Name: Michael H

State/Province:MI

Date: May 29, 2013
Name: Bryan A

State/Province:MI

Beautiful arrangement and excellent service.
Date: May 28, 2013
Name: Heidi O

State/Province:NH

Everything was delivered as scheduled. Had no problems at all. Thanks
Date: May 23, 2013
Name: Gary S

State/Province:FL

We always have been pleased with the quality of the orders we have placed with you
Date: May 15, 2013
Name: Susan D

State/Province:IN

The flowers were beautiful. I can always depend on great service from your shop.
Date: May 13, 2013
Name: Jean F

State/Province:MI

Beautiful mixed bouquet!! Holding up very well.
Date: Aug 13, 2012
Name: David B

State/Province:MI

Date: Jul 30, 2012
Name: E D

State/Province:MI

Dietrich's was able to accommodate my request with very short notice. The floral arrangement was beautiful.
Date: May 24, 2012
Name: Gary S

State/Province:FL

My Mom was very happy with the arrangement. They lasted for over a week and still looked good.
Date: Apr 17, 2012
Name: Julia E

State/Province:MI

Beautiful Plant. Looked better than the picture and were delivered right away. Very satisfied. Will use agasin!
Date: Mar 29, 2012
Name: lyman b

State/Province:MI

beautiful,Thanks!
Date: Mar 08, 2012
Name: Dolly O

State/Province:MI

Delivered to a new mother. She loved them.
Date: Oct 08, 2011
Name: Wayne W

State/Province:OH

Never a glitch in service or product.
Date: Aug 07, 2011
Name: Lorrie L

State/Province:SK

That's way more clever than I was epxetcing. Thanks!
Date: Aug 02, 2011
Name: Cathy J

State/Province:MI

The arrangement was beautiful. My mother loved it. Online ordering was very easy and delivery was prompt. Thank you